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FAQS

How far is the hotel from…

…Beacon Hill? XV Beacon is Located in the heart of Boston and we sit atop of Beacon Hill.
…Copley Square? Approximately 1.4 miles.
…Newbury Street? Approximately 0.8 miles, 15 minute walk.
…Massachusetts General Hospital (MGH) 0.7 miles, 14 minute walk
…Faneuil Hall Marketplace? Approximately 0.5 miles, 10 minute walk
…Fenway Park? Approximately 2.4 miles.
…Museum of Fine Arts? Approximately 2.4 miles.
For a map and more information on sights and attractions near the hotel, go to our map.
 

How far is the hotel from the airports?

From Logan International: 2.7 miles, 15-45 minutes drive.
From Manchester, NH’s Regional Airport: 50 miles, 60 minutes.
From Providence, RI’s T.F. Green International Airport: 58 miles, 70 minutes.
South Station Amtrak & Commuter Rail Train Station, .8 miles to/from the hotel and about a 15 minute walk.
Government “T” Station – Blue Line, 2 blocks from hotel and approximately a 4 minute walk.
 

About XV Beacon:

Will the hotel arrange transportation?

Yes, the Concierge will gladly assist with airport transportation, limousines and car rentals. Please contact our team at Concierge@xvbeacon.com for assistance. The hotel does have a courtesy Lexus that does complimentary drop offs within a 2 mile radius of the hotel and also can drop off at Logan International airport for a flat $40 fee.
 

Does the hotel offer dry cleaning services?

Yes, the front desk handles all laundry and dry cleaning service inquiries. Same day options available.
 

How can I obtain reservations/tickets to dining and the arts?

Our Concierge is happy to assist guests with ticket arrangements, as well as sightseeing tours, dining and other recreation. Please contact our team at Concierge@xvbeacon.com for assistance.
 

Do you offer high-speed Internet access?

Yes, we provide complimentary WiFi in all guest rooms, meeting rooms, and public areas throughout the hotel.
 

Do you have a business center?

Unfortunately, we do not have a business center on property. If you should need assistance with printing out boarding passes please contact our concierge or front desk team whom are happy to assist.
 

Is early check-in and late check-out available?

Yes, regular check-in is 3:00 pm and check-out is at 12:00, noon. To make other arrangements, please advise the reservationist when securing your room. We will be happy to accommodate special requests based on availability.
 

What are parking arrangements?

The hotel provides valet parking at a cost of $53 overnight, which includes unlimited in-and-out privileges. The nearest self-park garage is just a few blocks from the hotel at Center Plaza Garage.
 

Does the hotel offer ADA accommodations?

Yes, the hotel has two ADA-compliant rooms which are categorized as our Beacon Hill Studio ADA room accommodations.
 

What are room service hours?

Room service offers a complete menu and is available 24 hours a day through Mooo…. restaurant.
 

What credit cards are accepted?

American Express, VISA, MasterCard, Discover and Diners Club.
 

Do you have a fitness facility?

Yes, we offer complimentary use of our fitness center, 24 hours a day. Free weights, a woodway treadmill, and other cardio equipment are available.
 

Can I ship my packages to the hotel before my arrival?

Yes, if shipping a limited amount of packages we can store and process your packages without charge. If you are shipping several and or large packages storage and handling fees may apply. To ensure proper delivery, please be certain the name on the package(s) matches that of your reservation. Please email the concierge with any questions.
 

Do you allow dogs on property?

The hotel is “dog friendly” and permits any size well-behaved dog. Please note that although we don’t charge a fee we do kindly ask for a $25 donation to which we donate a 100% of the proceeds to a local animal organization. Dog sitting services are available and can be organized by our Concierge team. “Green space” is available just one block away on the Boston Commons.
 

Does the hotel have a restaurant?

Yes, we have Boston’s favorite steakhouse Mooo…. located within the hotel. Click here for more details.
 

Where is the closest ATM?

There is an ATM located directly across the street from the hotel.
 

What is the hotel cancellation policy?

For most reservations, our cancellation policy is 48-hours prior to arrival. This may vary based on rates & dates, so please check directly with us to confirm.
 

Do you offer connecting rooms?

Yes, please reach out directly to our reservations team for availability and rates.
 

Do you have pet free rooms for those with Allergies?

Yes, our higher floors are dedicated to reducing allergens and are free from dogs. We also put in air Purifiers upon request for those that want that extra comfort of knowing their guestroom is free from pets. Please reach out directly for availability and rates.
 

What type of ID do you require at Check in?

We require an official ID for check-in which can consist of a licence or a passport.
 

How old do you have to be to check in?

You must be 21 or over to check-in and stay alone.
 

Do children stay free?

Yes.
 

Do you allow smoking at the hotel?

No, by law, all hotels in Boston are smoke-free.
 

Does the hotel offer cribs or rollaway beds? Cost?

Yes, cribs are complimentary, rollaway beds are $35 additional per night.